Travelink Assistance
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Online Assistance:
 
Online Chat:
For assistance and/or reservations, you can chat live via the Internet to one of our Consultant's at our Support Centre by clicking on the button on the left.
Internet Phone Network
Internet Phone Assistance :
You can call one of our English or Mandarin speaking Consultant's in our Support Centre  via our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free -
New Zealand:    
Christchurch (3) 968-9619
Australia:    
Sydney (2) 9575-4895*
USA:  
Los Angeles ( 310) 405-6938*
China:  
Beijing (10) 5147-5622*
Canada:  
Toronto (416) 342-1578*
   
Rest of the World : +64-3-968-9619
   
Skype Me™! Skype Free Call - globalsupportcentre
 
NetPhone/Mamakall: 8147377 #
 
Email: Email Us
 
 
* Local phone charges may apply depending on the phone carrier that you are using.
# If you are a Netphone or Mamakall customer, there is no charge for the phone call if you use the Netphone/Mamakall number.
 
Our Support Centre is manned: (New Zealand Standard/Summer Time)
Monday to Friday 11.00am to 6.00 pm
Saturday, Sunday & Public Holidays Closed
New Zealand Public Holidays 06 Feb 10
New Zealand Local Time:

Assistance for Online Reservations:

To amend or cancel a reservation where you have used one of our partner's online reservation system  -

Accommodation -

*    Hotel Reservation Worldwide (HRW) - Customer Service
*    World Choice Travel - Customer Service  
*    Hostels/Backpackers - Customer Service

Rental Cars -

 *   Rental Car - Customer Service

Useful Tools:

New Zealand Currency Converter

New Zealand Distance Calculator

Global Currency Calculator - For other countries (excluding New Zealand).

Searching:

Use our Search Facility to find a location, accommodation or tourism Operator.

Our Reservation Partner's:

Travelink International uses the following reservation partners - Hotel Club/Rates to Go, Hostelworld, World Choice Travel and Viator to provide online hotel, rental car, sightseeing and tour reservations.

Responsibilities:

All Tourism Providers on this Information Reservation System, who provide the various services, are to be true and correct and the Owner and/or licenced Operator of this Information Reservation System shall not be liable to any person for and are hereby released from any liability for any error, misrepresentation or other inaccuracy contained within this Information Reservation System, unless it is proved that such error, misrepresentation or other inaccuracy was due to the negligence of the Owner and/or licenced Operator of this Information Reservation System.

The Owner and/or licenced Operator of this Information Reservation System, can not be held liable for any error, misrepresentation or other inaccuracy in any reservation, booking, payments to or by the Tourism Provider concerned, unless it is proved that such error, misrepresentation or other inaccuracy was due to the negligence of the Owner and/or licenced Operator of this Information Reservation System. The Purchaser agrees that his/her sole recourse in any circumstances shall be with the Tourism Provider/Reservation Partner of the service concerned.

The Owner and/or licenced Operator of this Information Reservation System, makes no representation or warranty to standard of service and shall not be liable to any person for the non provision or standard of any service provide by the Tourism Provider/Reservation Partner contained within this Information Reservation System and the Purchaser agrees that his/her sole recourse in any circumstances shall be with the Tourism Provider/Reservation Partner of the service concerned.

Disputes:

All reservation and payment transactions are subject to the laws of New Zealand and any disputes arising will be litigated only in the appropriate New Zealand Court of Law.

If you have any questions, comments, etc or require assistance, please do not hesitate to contact our Support Centre for assistance.

The Travelink International Global Information Reservation System is maintained and operated under licence by -

E-Tourism Holdings Ltd
P O Box 19-299 Hamilton  3244
NEW ZEALAND

Email support@travelinkinternational.com.